Monday, April 11, 2016

Credo 5:
A Leader Leads by Example

Credo #6: A Leader Takes Responsibility

Continuing the Credo for 21st Century Management from Liquid Leadership:


5th Law:
A Liquid Leader Leads by Example


On February 26, 2009, every Starbucks nationwide closed for emergency retraining. Why? Because founder Howard Schultz had ordered it. He’d taken a leave of absence, but upon hearing of slipping sales and a rumor that the company’s baristas weren’t making a decent latte anymore, he not only returned to action but also quickly implemented an emergency retraining program.

And here’s the key point: Schultz didn’t send out a mandate on a memo pad for someone else to implement. He came out of his sabbatical, got personally involved, then got his managers involved, and finally, in the most dramatic way possible, got every single store involved. That’s what Liquid Leadership is about—leading by example. No matter where you fit in an organization, your example is what builds your reputation, your career, and the future of your company.

Leadership in any organization needs to be admired and respected for its success. People secretly sabotage organizations where the leadership isn’t admired; through either cynicism or stealing, the mutually disgruntled will find followers within their own work groups. This energy interferes with success. Leading by example sets a more positive tone.

This has always been a touchstone of good leadership, but it’s especially true today. Something remarkable took place over the past twenty-five years: People stopped worshipping the companies they work for and began instead to see themselves as value added to the bottom line, partners in success. Today’s workforce has amazingly high self-esteem and won’t look up to you just because you’ve “earned” the corner office.

And how do you treat a partner? With respect. You can no longer bark orders from the sidelines, expecting employees to jump and obey. Nor can you stay in total isolation, ignoring their needs. Today’s workforce wants their leadership approachable and real.

The only way to engage with your organization is to enroll your people in your vision and then live that vision. In the minds of the people who work for your org, they are the company.

Hubris is out; stewardship and integrity are in.
And please, don’t fake it.


People can smell BS a mile away, and they will run from it. Where cowards blame others for their mistakes, a Liquid Leader is the first to take blame and the last to take credit. Without people to lead, you stand alone.

And do yourself a favor: Mr. Nice Guy doesn’t work either. Being respected is what you want to work on. Believe me, I’ve tried both methods and at the end of the day, people respect those whom they admire.

Time to set the tone...









Brad Szollose

Global Management Consultant

Millennial Expert, Cross Generational Leadership Development & Workforce Performance Strategies, Executive Coach


Brad Szollose (pronounced zolis), is a globally recognized Management Consultant and the foremost authority on Millennials and Cross-Generational Leadership Development Strategies.


TEDX Speaker, Web pioneer and the author of the award-winning, bestseller Liquid Leadership: From Woodstock to Wikipedia, Brad is a former C-level executive of a publicly traded company that he cofounded that went from entrepreneurial start-up to IPO in three years; the first Dot Com Agency to go public on NASDAQ. His company K2 Design, experienced 425% hyper-growth, due in part to a unique management style that won his company the Arthur Andersen NY Enterprise Award for Best Practices in Fostering Innovation.
 
Today the world’s leading business publications seek out Brad’s insights on Millennials, and he has been featured in Forbes, The Huffington Post, New York Magazine, Inc., Advertising Age, The International Business Times, and The Hindu BusinessLine to name a few, along with television, radio and podcast appearances on CBS and other media outlets. 

Brad's programs have transformed a new generation of business leaders, helping them maximize their corporate culture, expectations, productivity, and sales growth in The Information Age. 


* 2011 Axiom Business Book silver medal winner in the leadership

* #1 Amazon Best-Selling Author


"I just had my mind blown..." - A.S., Vistage, New York

Liquid Leadership by Brad Szollose is available at all major bookstores and for Kindle, Nook, iPad and Sony ereaders. Internationally published in India and S. Korea.



Leadership Lessons from a Web Pioneer.


The Art & Science of
Leading a 21st Century Workforce


Brad Szollose's (pronounced zol-us), is a globally recognized Leadership Development and Management Consultant who helps organizations dominate their industry by tapping into the treasure of a multi-generational workforce. 

He shares his management strategies within the pages of his award-winning, international bestseller Liquid Leadership...strategies that ignited his own company, K2 Design, beginning as a business idea in a coffee shop to a publicly traded company worth $26 Million in just 24 short months with an IPO on NASDAQ.

As a C-Level executive, his unique management model was awarded the Arthur Andersen NY Enterprise Award for Best Practices in Fostering Innovation Amongst Employees (the phrase Workforce Culture did not exist back then).

Today the world’s leading business publications seek out Brad’s insights on Millennials, and he has been featured in Forbes, Inc., The Huffington Post, New York Magazine, Advertising Age, The International Business Times, Le Journal du Dimanche and The Hindu Business Line to name a few, along with television, radio and podcast appearances on CBS and other media outlets.

Since the year 2010, and the release of his award-winning international bestseller, Liquid Leadership, Brad has created customized training programs for The American Management Association, Tony Robbins Business Mastery Graduates and Liquidnet Holdings, as well as several dozen Fortune 500 companies to name just a few; preparing them for the next generation of business leaders.

Mr. Szollose is also a TEDXSpeaker, and his talk The Age of Radical Disruption, focuses on the impact video games and serious gaming has had on the work habits and behavior of Generation X & Millennials.


Brad’s programs have transformed a new generation of business leaders, helping them maximize their corporate culture, creativity, innovation, productivity and sales growth in the new Digital Age economy.


Brad's work will expose the secrets to managing a cross-generational workforce:


Brad is the author of Liquid Leadership: From Woodstock to Wikipedia: Cross-Generational Management Strategies That Are Changing The Way We Run Things and the publisher for Journeys to Success: The Millennial Edition: 21 Millennial Authors share their personal journeys of failure and success…based on the success principles of Napoleon Hill.  

 

https://www.amazon.com/Brad-Szollose/e/B004ARYLHW